Policies / FAQ

 

HOURS OF OPERATION:

Monday - Saturday 8:00 am to 8:00 pm
Sundays & Holidays 10:00 am to 5:00 pm
Please note: Reduced hours apply on Christmas Eve and New Years Eve.
Closures: Christmas Day, Boxing Day and New Years Day.

 

RENTAL POLICIES

Rents are due and payable one month in advance. Late fees are applied for late payment and access to the locker may be denied. Please note: We do not send out invoices.

 

DEPOSITS

There is a refundable security deposit equal to a half month of rent required for each storage unit that is rented.

 

MINIMUM RENTAL PERIOD

There is a one month minimum rental period after which the rent is pro-rated by the day. Please note that upon vacating you must sign out at the office to qualify for a refund of rent and security deposit.

 

NOTICE TO VACATE

Prior notice is not required when vacating however you are required to come to the office and sign out after the storage unit is completely empty and swept out. Please note you must sign out at the office to qualify for a refund of rent and security deposit.

 

LOCKS

It is the customer's responsibility to provide a lock for the storage unit and only one lock per locker is permitted. Locks are available for sale at the office.

 

INSURANCE

Insurance is the sole responsibility of the customer. In most cases you can advise your insurance company that you are storing at the Space Centre and they will extend any existing coverage to include storage.

 

TRUCK CLEARANCE

The clearance for trucks varies depending on the building. Clearance is 7' 4", 9'10" or 14'0". Please contact our office staff if you have any specific requirements.

 

DOOR DIMENSIONS

Door dimensions vary between 3' to 10' wide and 7' to 10' high depending on the storage unit. Please contact our office staff if you have any specific requirements.

 

CEILING HEIGHTS

Most ceilings are 8, 9, or 10 feet high however we do have some units that are 18' high. Please contact our office staff if you have any specific requirements.

 

FOOD PRODUCTS

The storage of food or food related products are not permitted.

 

HAZARDOUS GOODS

The storage of any poisonous, flammable, corrosive, or explosive items including propane tanks or gas cans is prohibited.

 

MECHANICAL REPAIRS

Mechanical repairs of vehicles or other equipment is not permitted.

 

SMOKING, DRINKING

Smoking and drinking of alcoholic beverages on site is prohibited.

 

PETS

Pets are not permitted on site.

 

THE STORAGE AGREEMENT EXPLAINED 

It is the customer’s responsibility to provide a lock for the storage unit and only one lock is permitted per unit. (Clause 13)

Insurance is the responsibility of the customer. (Clause 12)

The storage of food or food products is not permitted. (Clause 15)

The storage of any poisonous, flammable, or explosive items including propane tanks and gas cans are not permitted. (Clause 15)

Inside boat and vehicle storage is "valet style" and as such the Space Centre reserves the right to move the boat or vehicle as required.

Invoices are not sent out; it is the customer’s responsibility to pay on time. (Clause 8)

Minimum rental period is one (1) month. (Policy)

Rents are due and payable in advance and late fees apply for late payments. (Clause 9)

The customer must sign out at the office after the storage unit is completely empty and swept out in order to qualify for a refund. (if applicable) (Clause 7)

Smoking and Pets are not permitted on the premises.

 

VEHICLE STORAGE

Vehicle must be in running order before we will agree to on site storage.

We do not allow repairs of any kind on site.

We recommend you store your vehicle with a full tank of fuel.

You must sign the logbook before visiting your vehicle.

There is a refundable security deposit equal to a half month of rent due with the first months rent. You must sign out at the office in order to qualify for a refund.

 

INSIDE STORAGE CUSTOMERS

Advance notice of 24 hours is required when removing your vehicle.

Boats must be winterized before being stored for the winter.

Vehicles may not be started while in storage.

Inside storage does not include in and out privileges.

Vehicles are not permitted to be stored on blocks.

 

RV STORAGE CUSTOMERS

Your vehicle must be backed into the parking stall.

Your vehicle must be parked in the center of the parking stall. Use the number block as a reference.

Your parking pass must be displayed on your vehicle at all times.

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Capri InsuranceInterested in an additional layer of security?

Content Insurance is now available at Space Centre Self Storage provided by Capri Insurance.

For inquiries please call our office at 250-765-4125